This policy applies to all users of the platform, whether or not Washalia customers (hereinafter, interchangeably, "the user" or "users") who are considered natural persons. And it is that, by personal data, we mean any information about an identified or identifiable natural person.
If you are already a Washalia customer, because you have signed a contract with us, you should also refer to the information contained in this specific terms of privacy.
This platform is intended for users over 18 years of age, being prohibited its use to minors under this age. In addition, the user acknowledges responsibly that has sufficient legal capacity to subscribe, if any, the services offered by Washalia.
We are responsible for the processing of your personal data:
|Full name of the entity: Washalia S.L.|
|Registered Office: Crta. nacional IV, Km 550 - Pol. Los Merinales , Nave 2 - 41703- Dos Hermanas - Sevilla|
|Physical location/headquarters: Crta. nacional IV, Km 550 - Pol. Los Merinales , Nave 2 - 41703- Dos Hermanas - Sevilla|
|Contact telephone number(s): +34 922 072 139|
|Contact e-mail address (general): firstname.lastname@example.org|
For any question related to the protection of your personal information, please send a contact e-mail to: email@example.com
The processing of your data is necessary to give you access to the contents and/or functionalities of the platform or, if you so require, to be able to send you information or provide you with the services available through the platform. In this regard, we maintain a firm commitment to treat your personal data in a legitimate and consistent manner in accordance with the principles and legal obligations provided by the current legislation on the protection of personal data.
When you browse through our platform and, in particular, when you interact or register with us, you provide us with data directly, for example, when you fill in any form or request made online in accordance with the processing purposes indicated in each case (registration form, inquiry form, investor profile form, subscription to our blog, access to customer area, etc.).
The data you provide to us are in connection with such forms or requests made through the platform and, in addition, may vary depending on the type of form or request in question. Notwithstanding the foregoing, different categories of personal data may be collected through the platform and its various forms/applications, although we will always ask you for data that is adequate, relevant and limited to what is necessary for the aforementioned processing purposes (principle of minimization of personal data):
Personal identification data (name and surname).
Personal contact information (personal phone or cell phone, e-mail).
Data on personal characteristics (services that interest you, needs or associated doubts, for example, indicated through our chat, etc).
|Treatment purposes||Legitimate basis for processing||Retention of your personal data|
|Adopt all applicable protection measures in accordance with current legislation, including the possible pseudonymization and anonymization of your personal data by applying, for this purpose, the appropriate techniques available for this purpose.||Compliance with a legal obligation (REGULATION (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter the "General Data Protection Regulation" or the "GDPR") https://www.boe.es/doue/2016/119/L00001-00088.pdf. In the case of processing intended to ensure the security of the platform, the network and the associated information system may be invoked, where appropriate, the satisfaction of the legitimate interest of Washalia or, where appropriate, of a third party (Recital 49 of the GDPR).||As long as personal data of the user are processed, including the conservation of such data during the legal periods provided, and regardless of the legitimate basis for processing that Washalia wields.|
|To apply the relevant technical and/or organizational security measures on your personal data according to the existing risk at any given time.||Compliance with a legal obligation (REGULATION (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC ("General Data Protection Regulation" or "GDPR") https://www.boe.es/doue/2016/119/L00001-00088.pdf. In the case of processing intended to ensure the security of the platform, the network and the associated information system may be invoked, where appropriate, the satisfaction of the legitimate interest of Washalia or, where appropriate, of a third party (Recital 49 of the GDPR).||As long as personal data of the user are processed, including the conservation of such data during the legal periods provided, and regardless of the legitimate basis for processing that Washalia wields.|
When the legitimate basis for the processing of your personal data is your consent, we remind you that you have the right to revoke it at any time simply and free of charge by writing to us at: firstname.lastname@example.org.
In any case, and without prejudice to the foregoing, the user is also informed of the following:
We try to request or apply the minimum and essential data to carry out the processing of personal data that we carry out in full development of our object and social purposes. All this in accordance with the principles contained in the applicable regulations.
However, failure to provide your personal data could result in the impossibility of: 1) being able to correctly navigate our website (disabling technical cookies); 2) accessing certain content or services (for example, if you do not provide your data to receive our newsletter you will not receive it, nor the information or content associated with it); 3) processing your request or specific request (for example, due to the lack or insufficient completion of the corresponding form or request).
In any case, the information and personal data that you provide us, according to each case, must be in any case:
Users shall be fully responsible for the data and personal information they provide to Client within the framework of the platform and, if applicable, for the services they require or contract from us.
In general, we do not share your information with third parties, nor do we sell or offer it to them.
Washalia has several processors of personal data under its control, allowing access to them, as trusted suppliers, and to the extent strictly necessary for the provision of services contracted with them. Such processors operate under a service contract under the terms, conditions and guarantees contained in Article 28 of the GDPR, performing Washalia controls, inspections and audits in this area to verify that such processors comply strictly with the contracts signed for this purpose and the applicable regulations.
On the other hand, in general, international transfers of your personal data are not foreseen, adopting the necessary measures and guarantees by Washalia in this area in accordance with current legislation on the protection of personal data.
You can exercise your rights regarding data protection (access, rectification, deletion, limitation of the processing of personal data or to oppose the processing), by sending a written communication via e-mail to email@example.com with the Ref. "Exercise of Rights" accompanying, if necessary to prove your identification, a copy of your national identity card (DNI) or equivalent identification document (passport, N.I.E....).
Likewise, you can also file a complaint or claim before the Spanish Data Protection Agency (AEPD), although we encourage you to contact us first, so that we can analyze the specific situation and try, if necessary, to find an effective and amicable solution.
Taking into account the nature, scope, context and the stated purposes of the processing, as well as the risks of varying likelihood and severity to your rights and freedoms, Washalia applies (and will apply) appropriate technical and organizational measures to ensure appropriate security and protection of your personal data by meeting privacy by design and by default criteria, as well as applying a system approach to concurrent risk that will be reviewed and updated by Washalia when necessary.
The use of the Hyper Text Transfer Protocol (HTTPS) on our platform is a reinforced guarantee for the security of your personal data.
This policy is effective as of March 13, 2023.
Washalia reserves the right to modify this policy, to adapt it to future legislative, doctrinal or jurisprudential developments that may apply, or for technical, operational, commercial, corporate and business reasons, informing you in advance and reasonably of the changes that occur when possible. In any case, it is recommended that, each time you access this platform, you read this policy in detail, since any modification will be published through the same.
The full text of this policy has been drafted in Spanish, English and French, all three versions being considered official. However, in the event of any linguistic discrepancy, the Spanish version shall take precedence for interpretation.
Also, Washalia may inform you personally and in advance of planned changes to this policy, before its entry into force, provided that this is technically and reasonably possible, in particular, when you have the consideration of registered user or are a client of Washalia.
If you have any questions or suggestions regarding this policy, please do not hesitate to contact us at the following e-mail address: firstname.lastname@example.org.
In general, any controversy and conflict will be submitted preferentially by the parties to the knowledge of the same for the purpose of seeking an amicable and mutually agreed solution using, for these purposes, the channel and email provided in paragraph 13 of this policy.